Mr. Paul Hawking |
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Senior Lecturer in Information Systems | |
| Footscray Park - Building G- 404 , Postal Address PO Box 14428, Melbourne City MC, Victoria 8001, Australia |
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| Ph: +61 9919 4031 | |
| Email: Paul.Hawking@vu.edu.au | |
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Twitter: paulhawking |
About Paul
Paul is one of the leading commentators on ERP systems and specifically SAP solutions. His knowledge is well respected in both industry and academia and accordingly is often required to assist companies with their ERP strategies and understanding SAP solutions. He has presented at Sapphire, ASUG and SAUG conferences. He is a Topic Leader on the SAP Community Network. He trains and advises academics around the world in regards to ERP systems curriculum. He was a past Chairperson and committee member of the SAP Australian User Group (SAUG) for 10 years and was responsible for knowledge transfer. He now advises the SAUG on the content for their events. Paul in 2009, 2011, 2012 was voted by the SAP community as one of the Top Ten Most Influential People in SAP for Australia and New Zealand. Read more 2009 2011 2012. He was awarded "Outstanding Academic 2010" by SAP.
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Paul is now one of the The SAP Community Network is the primary source of SAP knowledge and allows members to interact. There are approximately 2 million members including 50,000 active contributors. SAP Mentors are the top community influencers of the SAP Ecosystem. Most mentors work for customers or partners of SAP. All of them are hands-on experts of an SAP product or service, as well as excellent champions for product roll-in and roll-out. They have been nominated by their peers on the basis of their passion for the community, their willingness to contribute and share as well as motivate others. Paul is SAP Mentor number 92 and the first academic in the world to achieve this level of recognition. The SAP related curriculum he has developed is used by universities throughout the world. Paul is also one Australia's best selling IT authors having written 11 books which are sold throughout the world. The Microsoft Stable book series has been in publication since 1995. A survey (2004) of more than 1000 booksellers by the Sydney Morning Herald identified the Microsoft Stable as having the second largest sales in Australia for a technology related book only to be beaten by "The Internet For Dummies". The Microsoft Stable was the first book in Australia to have a supporting website. The book series has had more than $4million in sales to date. Paul's areas of teaching and research include ERP system strategy and implementation, and Business Intelligence. Paul has a research g-index 20, h-index 12.
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Current Positions
Senior Lecturer
School of Management and Information Systems
Faculty of Business and Law
Victoria University
SAP Academic Program Director
website
SAP Mentor 
website
Business Intelligence Advisor
Victoria University BI Project
Committee Member representing Victoria University
Future Logistics Living Laboratory
website
Coordinator
Victoria University's ERP Research Group
website
Professorial Fellow
Beijing Jiaotong University, China
Visiting Professor
Hochschule Ansbach, Germany
website
Blogger
SAP Community Network
website
Content Advisor
SAP Australian User Group Summit 2012
website
Forum Moderator
SAP University Alliances Portal
Co-Chair
Americas Conference on Information Systems (AMCIS) mini track on
Enterprise Systems Education (ERA A Conference)
Previous Positions
Reviewer
Canada Research Chairs College of Reviewers (2007, 2008, 2009, 2010,
2011)
Reviewer
South Africa National Research Foundation (2011)
Invited Participant
SAP International Research Forum 2010
website
Vice Chairperson
SAP Australian User Group (2009)
website
Curriculum Developer
SAP University Alliance Global Curriculum Project (BI) (2008)
Program Chair
SAP Australian User Group Summit (2005, 2006, 2007, 2008, 2009, 2010,
2011)
Committee Member
Faculty of Business and Law, Board of Studies (2003-2009)
Committee Member
SAP Australian User Group (research/education) (2001-2010)
Chairperson
SAP Australian User Group (2002)
website
Judge
SAP Partner/Customer Awards of Excellence (2002)
Qualifications
Doctor of Business Administration
(Victoria University), CURRENT
Master of Business Computing
(Victoria University), 1996
Graduate Diploma of Business Information Technology
(Swinburne Institute of Technology),1992
Graduate Diploma of Career Education
(Royal Melbourne Institute of Technology), 1988
Cardiac Technician Certificate
(Mayfield Institute), 1980
Graduate. Diploma of Education
Hawthorn Institute of Education), 1979
Bachelor of Social Sciences
(Footscray Institute of Technology), 1979
SAP Certified Consultant Business Intelligence
SAP Certified Consultant Integrated Business Processes (TERP10)
SAP Certified Consultant Integrated Business Processes (BPERP)
Industry Training
SAP
TERP10 Integrated Business Processes
BPERP Integrated Business Processes
BOU310 Business Objects Universe Design
TBW20 Business Information warehouse
TBW30 Business Information Warehouse - Data Staging and Extraction
BW365 Business Information Warehouse - Authorization
BW330 Business Information Warehouse - BW Modelling
BW310 Data Warehousing
BIT600 SAP WebFlow
HR050 Human Resources
BC080 Efficient SAP R/3 Implementations
SAP Security and Authorizations
SAP050 R/3 Basis Overview
SAP020 R/3 Overview
SAP R/3 Configuration
Other
Facilitation Skills Program, RogenSIBuilding the Balanced Scorecard - Balanced Scorecard Collaborative
Introduction to Business Objects
Awards
Industry Awards
InnoJam Australia 2011 winning team member Click
SAP Community Network Topic Leader, University Alliances (2010, 2011)
Outstanding Academic Australia New Zealand 2010, SAP University Alliances
2012 Top Ten Influential People in SAP for Australia and New Zealand, InsideSAP,
2011 Top Ten Influential People in SAP for Australia and New Zealand, InsideSAP, Read more Click
SAP Mentor (2010)
“Luminary in the area of IT” - The Global Journal of Enterprise Information System (2010)
2009 Top Ten Influential People in SAP for Australia and New Zealand, InsideSAP, Read more Click
Teaching Award
Highly Commended - Dean's Award For Teaching Excellence, Faculty
of Business and Law,
Victoria University (2001)
Best Paper
Hawking Paul, Adrian Ramp, Peter Shackleton, "IS '97 Model
Curriculum and Enterprise Resource Planning Systems" Proceedings
3rd Annual SAP Asia Pacific Institutes of Higher Learning Forum
Ed. Guy Gable, Paul Hawking and Tana Sinnott Sydney 1- 1999
Media References
New SAP Mentors Announced, InsideSAP, April 2012 Link
Top 10 Most Influential 2012, InsideSAP, April 2012 Link
SAP Announces Winner of 2011 Australia University Dashboard Competition. PRWire, October 2011, Link
VU students win SAP dashboard contest, Campus Daily, October 2011, Link
SAP Announces Winner of 2011 Australia University Dashboard Competition. WhaTech, September 2011 Link
2011 SAP InnoJam winner announced at SAUG Summit, Inside SAP, August 2011, Link
Development: SAP InnoJam Sydney 2011 winner announced,ARN, August 2011, Link
Event Report SAUG Summit 2011, Attendees Show A Shift From SAP Centricity, August 2011, Link
Event Report SAUG Summit 2011, Enterprise Irregulars, August 2011, Link
LinFox Mentors Students in Supply Chain Operations, Logistics, July 2011, Link
Vic Uni students take part in executive simulation competition, CIO, July 2011, Link
SAP ERP simulation game run and won. InsideSAP, July 2011, Link
RMIT students win supply chain simulation, Supply Chain Review, July 2011, Link
Calling All Students: Dashboard competition on again, InsideSAP, May 2011 Link
Top 10 Most Influential 2011, InsideSAP, April 2011 Link
Top 10 Most Influential People, InsideSAP Yearbook 2010, October 2010.
Students wow with Xcelsius dashboards, InsideSAP, October 2011, Link
Hawking named as a SAP Mentor, October 2010, InsideSAP Link
Past SAUG Chair, Paul Hawking announced as a SAP Mentor, SAUG News, September 2010, Link
Where to now for SAP podcast, August 2010, Australian Financial Review Link
Interview with Ray Wang, Altimeter Group, SAUG TV, August 2010, Link
Interview with Ingo Hilfegort, Director Solution Management, SAP Canada, SAUG TV, August 2010, Link
Interview with Eric Schemer, Director SAP Solution Management, SAUG TV, August 2010, Link
Interview with Michael Bannert, SVP Active Global Support SAP Japan, SAUG TV, August 2010, Link
Interview with Georg Verdaguer, Bi architect TeleSonera, Sweden, SAUG TV, August 2010, Link
SAP And University Partners Launch 2010 FIFA World Cup, SAP, July 2010, Link
Top Ten Most Influential People In SAP, Inside SAP, January, 2010. Link
Victoria University working to end skill shortage, InsideSAP, February, 2010. Link
Singapore govt addresses SAP skills shortage, Enterprise Innovation, February, 2010. Link
Singapore gov't sponsors ERP skills for adults, eGOVAsia, October 9, 2009. Link
Singapore Government to Support Victoria Uni Students, InsideSAP, September, 17 2009, Link
Singapore Turns to Australia for SAP Education, ITWire, September, 17 2009. Link
Singapore gov't sponsors ERP skills for adults, Enterprise Innovation, October 9, 2009. Link
SAP eyes user group summit to address skills shortages, IT News, July 21, 2009. Link
SAUG Summit details Released, InsideSAP, July 17, 2009. Link
SAP group plans growth against trend, Australian IT, January 20, 2009, Link
A Case for University Education, InsideSAP, November 28, 2008. Link
SAP Certification Gets Total Makeover, Australian IT, May 22, 2008. Link
SAP Education Now Available In Every Corner of Australia To Address Growing Market Need for SAP Skills, SAP, May 22, 2008. Link
Recruiter and Victoria University Team To Produce SAP Postgraduates, ITWire, May 8, 2008. Link
Driving licence negotiations, ZDNet Australia, January 7, 2007. Link
Confused by SAP Licensing? You're not alone., ZDNet Australia, January 15, 2007. Link
Apps support lags, Users say, PCworld, February 27, 2002. Link
Mastering the C track, ComputerWorld, May 5, 2002. Link
Central Intelligence, The Age, December 9, 2003 . Link
Buyers Like The Old Ways, The Age, June 11, 2002 Link
Blogs
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Professional Experience
Industry Reports
Hawking Paul, Jovanovic Robert, Sellitto Carmine, Business Intelligence Maturity in Australia, 2010 Link
Sharma Pramod, Nugent Devon, Dawson Linda, Foster Susan, Hawking Paul, Stein Andrew and Zeleznikow John, (2006) Benchmarking Location Based Systems And Services 2004-2005, CRC Sustainable Tourism
Stein Andrew, Hawking Paul and Foster Susan, Change Management: The Real Struggle for ERP Systems, commissioned be the SAP Australian User Group 2003
Stein Andrew and Hawking Paul, Business Improvement and ERP Systems: An Australian Survey 2002, commissioned be the SAP Australian User Group
Stein Andrew and Hawking Paul, e-Procurement Practices: An Australian Survey 2002, commissioned be the SAP Australian User Group
Trade Publications
Stein Andrew, Hawking Paul and Wyld C. David "What are B2B Reverse Auctions?" Supply Chain Planet http://www.supplychainplanet.com/e_article000179817.cfm
Stein Andrew and Hawking Paul, "2B or not 2B: The real story of B2B e-procurement", as found in CPA - Australia, March 2004, http://www.cpaaustralia.com.au/01_information_centre/1_0_0_0_home.asp
Industry Presentations
Keynote Panel Member (Paul Hawking, Graham Robinson, Phillip Moy, Matt Harding, Chris Paine), SAP Mentors Discuss "Conference WrapUp With Australian SAP Mentors", Mastering SAP Technology, Sydney, March, 2012 Video
Presenter, SAP Resources for Newbies, SAP Australian User Group Plenary, Brisbane, March 2012, Presentation
Presenter, Opening Keynote SAP Priorities in 2012, SAP Australian User Group Plenary, Brisbane, March 2012 Presentation
Presenter, ERP Systems and Careers, Ganpat University, India, February 2012
Presenter, SAP Resources for Newbies, SAP Australian User Group Plenary, Melbourne, October 2011
Instructor, SAP Global Bike Company Data Set and University Curriculum, Academic Workshop, Melbourne, September 2011
Presenter, Collaborative Business Intelligence, SAP Australian User Group BI Special Interest Group, September 2011
Presenter, Careers in SAP, Beijing Institute of Technology, September, 2011
Keynote Panel Member (Paul Hawking, Graham Robinson, Nigel James, Martin English, Chris Paine), SAP Mentors Discuss "Where to From Here", SAP World Tour, Sydney, August, 2011 Picture
Keynote Panel Member (Paul Hawking, Graham Robinson, Matt Harding, Tony de Thomasis, John Moy), SAP Mentors Discuss "Where to From Here", SAP World Tour, Melbourne, August, 2011 Picture
Keynote Panel Member (Paul Hawking, Graham Robinson, Nigel James, Tony de Thomasis, Ray Wang), Its a Wrap: Top Takeaways you cannot afford to miss, SAP Australian User Group Summit, Sydney, August 2011
Presenter, Getting Value Out Of BPM, SAP Australian User Group Summit, Sydney, August 2011
Presenter/Developer, Teaching Business Intelligence Using SAP Business Objects, Singapore, June 2011
Presenter, ERP Systems and Future Trends, Beijing Institute of Technology, December, 2010
Instructor, Building Dashboards Workshop, ACIS, Brisbane, 2010
Presenter, SAP University Alliances Program Australia New Zealand Meeting, Brisbane, December 2010
Instructor, SAP Consultant Certification TERP10 Integrated Business Processes, Academic Workshop, Melbourne, December 2010
Instructor, Business Intelligence - Strategic Information Management, Hochshule Ansbach, Germany, November 2010
Instructor, SAP Global Bike Company Data Set and University Curriculum, Academic Workshop, Singapore, November 2010
Instructor, SAP Global Bike Company Data Set and University Curriculum, Academic Workshop, Pune, November 2010
Instructor, SAP Global Bike Company Data Set and University Curriculum, Academic Workshop, Beijing, November 2010
SAP Skills and Universities, CIO Council SAUG, October 2010
Guest Lecturer, Business Intelligence and SAP, Monash University, October 2010
Where is SAP heading? Keynote Panel (Mark Jones, Ray Wang, Tony de Thomasis, Paul Hawking) SAP Australian User Group Summit 2010, August. Sydney podcast
Instructor, SAP Global Bike Company Data Set and University Curriculum, Academic Workshop, Melbourne, February 2010
Opening Keynote, Business Intelligence Maturity, CONFENIS, Gyor, Hungary, October 2009
Effective Dashboard Design, SAP Australian User Group Forum, Adelaide, September 2009
Instructor, SAP Business Intelligence in University Curriculum, Academic Workshop, Singapore, September, 2009
Maximizing the Dashboard Effectiveness, SAP Australian User Group Summit, Sydney August 2009
Instructor, SAP Consultant Certification TERP10 Integrated Business
Processes, Academic Workshop, Melbourne,
July 2009
Guest Lecturer, Business Intelligence and SAP, Monash University, May 2009
Facilitator, Fujitsu CIO Forum, SAP Australian User Group Plenary, Brisbane, March, 2009
Instructor, Incorporating SAP into University Curriculum, Academic Workshop, Melbourne, December 2008
Instructor, Introducing SAP into the Curricula, SAP University Alliance Curriculum Congress, Bangkok, November 2008
Keynote Panelist, Business Intelligence Strategies for Moving Forward, (Paul Hawking, Malcolm Barnes, Gary Hooker, Mark Giles, Rob Wells, Michael Thayaseelan) SAP User Group Summit, Sydney, August 2008
Facilitator, Fujitsu CIO Forum, SAP Australian User Group Summit, Sydney, August 2008
Instructor, Incorporating SAP into University Curriculum, Academic Workshop, Manila, August 2008
Panel Member, Launch IT Hiring Report, Diversiti, Melbourne, July 2008
Instructor (Gardiner, L., Heesen, B., Jovanovic, R., Freyburger, K.) Business Intelligence. Workshop offered at the SAP University Alliances Curriculum Congress 2008. Atlanta, February 2008.
Facilitator, Fujitsu CIO Forum, SAP Australian User Group Plenary, Brisbane, March 2008
Facilitator, Fujitsu CIO Forum, SAP Australian User Group Plenary, Melbourne 2007
Maximising Business Intelligence Reporting Outcomes, SAP Australian User Group Plenary, Melbourne 2007
Incorporating SAP into University Curriculum, Cheongju National University, Korea, 2007
Enterprise Information Security, Australia China International Association, 2007
The Role of ERP Systems in Government, Australia China International Association, 2007
Project Governance: Minimizing Risk While Maximizing Benefits, Australia China International Association, 2007
Getting, Retaining, and Maintaining SAP Skills, Panel, SAUG Summit, 2007
Calculating your TCO of SAP and comparing it to best practices, Fujitsu SAP Infrastructure Customer Event, 2007
Support Scenarios from SAP, Utilizing Virtual Classroom Technology, American SAP User Group Conference, Atlanta Georgia, 2007
The Use of Virtual Classroom technology to support an SAP environment, SAUG Training and Documentation Special Interest Group -Melbourne Chapter 2006
ERP System Trends and the Impact on Research, University of Melbourne Enterprise Systems Research Day, 2006
SAP's Enterprise Service Architecture and Its Implications to Higher Education Curriculum, Computer Science Seminar Series, Victoria University, 2006
SAP's Response to Service Oriented Architecture, Australia Computer Society, Service Oriented Computing SIG, 2006
ERP Systems: What the future holds, Shanghai Government Delegation, Melbourne 2005
Gaining a Competitive Advantage by Looking to the Next Evolution of ESS Portals: Employee Self Service Portals, ARK Group Singapore, 2005
ERP Systems: Where to Now: Beijing Jiaotong University, China 2003
SAP: An Outside In View of SAP, SAP Partner Kick Off Event: Sydney, 2003
ERP Systems: Future Trends, Sumbershire Business College, Singapore, 2003
The Role And Impact of ERP Systems, BETS Industry Forum, Bangladesh, 2002.
The SAP University Alliance, SAP Australian User Group Plenary, Canberra, 2001
A Model for Delivering ERP Education over the Internet, SAP Curriculum Congress, San Diego, 2001
Research
Paul has produced more than 100 research publications, industry reports and books. He has had research presented at many of the leading Information Systems' conferences (ECIS, ACIS, AMCIS, PACIS). He has a g-index 20, h-index 12. A full list of publications can be found under the Publications menu.
Research Grants
Developing and Evaluating Location Based Systems (LBS), CRC Sustainable Tourism, Pramod Sharma (Queensland University) Dawson Linda, Foster Susan, (Monash University) Hawking Paul, Stein Andrew (Victoria University) 2005, $80,000
SME Enterprise Application Integration, Small Business Research Unit - Breen John , Burgess Stephen, Hawking Paul , funded by SAP Australia, 2004
Tourism Technology Products: On-tour support for tourists – the potential of Location Based Services (LBS), CRC Sustainable Tourism, Dawson Linda, Foster Susan, (Monash University) Hawking Paul, Stein Andrew, Zeleznikow John (Victoria University), Sharma Pramod (University of Queensland) 2004, $40,000
Extending the ERP Learning Model, McCarthy Brendan, Hawking Paul, Paull Stephen, Teaching and Learning Innovation Scheme, 2003, Victoria University, $15,000.
Mobile Computing and ERP Systems, Collaborative Research Scheme 2003, Reyes Gina, Paull Stephen, Hawking Paul, Victoria University, $5,000
ERP Systems Consolidation, Collaborative Research Scheme 2003, Hawking Paul, Stein Andrew, McGrath Mike, Victoria University, $10,000
Incorporating SAP R/3 Into HRIS Curriculum, Hawking Paul, Bassett Penny, Foster Susan, Curriculum Innovation Grants Scheme 2002, Victoria University, $13,000
Books
Hawking Paul, McCarthy Brendan, Nikakis Con , The 2010 Stable: An Introduction to Microsoft Office 2010 Pearson Education, 2010
Hawking Paul, McCarthy Brendan, Nikakis Con , The 2007 Stable: An Introduction to Microsoft Office 2007 Pearson Education, 2007
Hawking Paul, McCarthy Brendan, Nikakis Con, The 2003 Stable: An Introduction to Microsoft Office 2003, ISBN 0733969542, Pearson Education, 2002 web site
Hawking Paul, McCarthy Brendan, Nikakis Con, The XP Stable: An Introduction to Microsoft Office 2002, ISBN 1 74009 975 3, Pearson Education, 2002 * Second largest sales in Australia for a technology related book in a survey of 1000 booksellers (Sydney Morning Herald February, 2004)
Hawking Paul, McCarthy Brendan, Nikakis Con, The 2000 Stable: An Introduction to Microsoft Office 2000,ISBN 072480806X, Prentice Hall, 2000
Hawking Paul, McCarthy Brendan, Nikakis Con, The 2000 Stable: Microsoft Word 2000, ISBN 1740092422, Prentice Hall, 2000
Hawking Paul, McCarthy Brendan, Nikakis Con, The 2000 Stable: Microsoft Access 2000, ISBN 1740092546, Prentice Hall, 2000
Hawking Paul, McCarthy Brendan, Nikakis Con, The 2000 Stable: Microsoft Excel 2000, ISBN 1740092481 Prentice Hall, 2000
Hawking Paul, McCarthy Brendan, Nikakis Con, The 97 Stable: An Introduction to Microsoft Office 97 ,ISBN 0724810315, Prentice Hall, 1998
Hawking Paul, McCarthy Brendan, Nikakis Con, The Windows 95 Stable: An Introduction to Microsoft Office 95 ,ISBN 0724808698, Prentice Hall, 1997
Hawking Paul, McCarthy Brendan, Nikakis Con, The Microsoft Stable: An Introduction to Windows 3.1, Word 6.0, Excel 5.0 Access 2.0 , ISBN 072480-8353, Prentice Hall, 1995
Book Chapters
Hawking, Paul, Rowley, Chris, (2011), Tetra Pak's Journey to Business Intelligence Maturity", Effective Strategy Execution: Improving Performance with Business Intelligence, Ed. B Heesen, Springer - October 2011
Hawking, Paul , Foster, Susan Huiping Ding and Cindy Zhu (2009) "ERP Education in China: The Tale of Two Paths" in Research and Practical Issues of Enterprise Information Systems II. Eds l. D. Xu, M. Tjoa and S. S. Chaudhry, Pages: 893-905, Springer Science, New York
Foster, Susan , Hawking, Paul and Zhu, Cindy (2009), 'The Human Side of ERP Implementations: Can Change Management Really Make a Difference?' in Research and Practical Issues of Enterprise Information Systems I. Eds l. D. Xu, M. Tjoa and S. S. Chaudhry, Pages: 239-249, Springer Science, New York
Hawking Paul, (2007) "Enterprise Resource Planning Systems in a Global Environment", Enterprise Resource Planning for Global Economies: Managerial Issues and Challenges, edited by Ferran C., & Salim R.,, IGI Global.
Hawking Paul, Jovanovic Robert, (2007) "Teaching Business Intelligence in Higher Education", Information Systems and Technology Education, edited by Lowry G., and Turner R., IGI Global
Stein Andrew, Hawking Paul, McCarthy Brendan, (2006), "ERP Education: Hosting, Visiting and Certifying", Enterprise Systems Education in the 21st Century, edited by Targowski, A.S., and Tarn, M.J., Information Science Publishing, Hershey, ISBN 1599043505
Hawking Paul, Reyes Gina, Paull Stephen, (2006), "Mobile Computing: An Australian Case Study" , Handbook of Research in Mobile Business, edited by Bhuvan Unhelkar, Idea Group Reference, Hershey, ISBN 1591408172
Wyld C. David, Stein Andrew, Hawking Paul, (2005), "Trends in B2B e-Commerce", in Information Systems in an E-World, edited by M. Gordon Hunter and Andrew Wenn, The Information Institute, Washington, ISBN 0-9729562-4-7
Stein Andrew, Hawking Paul, Wyld C. David, (2004), “A Case Study of Reverse Auctions: The Final Chapter”, in E-Commerce and M-Commerce Technologies, edited by Dr C. Deans, IRM Press, Hershey, In Press
Stein Andrew, Hawking Paul, Wyld C. David, (2004), “B2E SAP Portals: Employee Self-Service Case Study”, in Managing Business with SAP: Planning, Implementation and Evaluation, edited by Linda Lau, IRM Press, Hershey, In Press
Stein Andrew, Hawking Paul, (2004) “B2E HR Portals: An Employee Self-Service Case Study” Information Systems: Exploring Applications in Business and Government ISOneWorld 2004 ISBN 0-9729562-1-2
Hawking Paul, Stein Andrew, “Employee Portals: Empowering Employees”, Web Portals: Web Portals: The New Gateways to Internet Information and Services,
Stein Andrew, Hawking Paul, (2003) “The Second Wave ERP Market: An Australian Viewpoint”, ERP and Data Warehousing in Organizations, IRM Press, Hershey, US. 2003 ISBN 1-931777-49-7
Hawking Paul, Stein Andrew, Foster Susan, (2003) “A B2E Solution: Change Management Perspectives”, E-Business Innovation and Change Management, Press, Hershey, US. 2003 ISBN 1591402131
Stein Andrew, Hawking Paul, (2003) “B2E SAP Portals: Employee Self-Service Case Study”, Managing Business with SAP: Planning, Implementation and Evaluation, Idea Group 2003
Hawking Paul, Foster Susan, Stein Andrew, (2003) “Change Management: The real struggle for ERP systems”, Managing Business with SAP: Planning, Implementation and Evaluation, Idea Group
Stein Andrew and Hawking Paul, (2002) "The ERP Marketplace: An Australian Update" Enterprise Resource Planning Solutions and Management, IDEA Group Publishing, ISBN 1-931777-06-3
Stein Andrew and Hawking Paul, (2002) "The E-skills Mix: Evolution or Revolution", Skilling the Electronic Professional, Heidelberg Press
Hawking Paul and McCarthy Brendan, (2002) "Using an ERP System to Teach E-Business Skills " Skilling the Electronic Professional, Heidelberg Press
Book Editors
Gable Guy, Hawking Paul and Tana Sinnott, (1999) 3rd Annual SAP Asia Pacific Institutes of Higher Learning Forum, Singapore
Hawking Paul, Rosemann Michael, Byrne Trevor , and Stewart Glenn, (2000) Proceedings 4th Annual SAP Asia Pacific Institutes of Higher Learning Forum, Brisbane , ISBN 0957827318
Journal Articles
Hawking, Paul, (2012), "Business Intelligence Excellence", International Journal of Technology, Knowledge and Society - upcoming
Hawking, Paul, (2011), "Towards Business Intelligence Maturity", European Journal for Informatics Profession Vol 12 No3 July
Hawking, Paul, (2011), "Teaching Enterprise Systems Curriculum in Developing Countries", The International Journal of Learning, Vol 18, No 2
Hawking Paul, (2010), "Implementing ERP Systems Globally: A Case Study", International Journal of Strategic Information Technology and Applications, Vol.1 No.3
Hawking, Paul, Jovanovic, Robert, Sellitto, Carmine and Foster Susan, (2009) "Business Intelligence Maturity: An Evaluation of Australian Companies", Professional Journal of the Scientific and Educational Forum on Business Information Systems, No. 4
Hawking, Paul , Foster Susan and Stein Andrew, (2008) 'The Adoption and Use of Business Intelligence Solutions in Australia' Journal: International Journal of Intelligent Systems Technologies and Applications. Vol: 4 Pages: 327-340.
Hawking Paul, (2007) "Implementing ERP Systems Globally: Challenges and Lessons Learned for Asian Countries " Journal of Business Systems, Governance and Ethics, Vol. 2, No. 1
Sellitto Carmine, Burgess Stephen, Hawking Paul, (2007) "Information Quality Attributes Associated with RFID Supply Chain Benefits", Journal of Retail and Distribution Management
Foster Susan, Hawking Paul, Stein Andrew, (2006) "Approaches to Change Management in Enterprise Wide Systems Implementations" International Journal of Knowledge, Culture and Change Management, Vol. 5,
Hawking Paul, Foster Susan, Stein Andrew, (2006) "The Adoption of Business Intelligence Solutions in Australia , International Journal of Intelligent Systems Technologies and Applications,
Foster Susan, Hawking Paul, Stein Andrew, (2005) "Business Intelligence Solution Evolution: adoption and Use" Business Intelligence Journal, Vol. 10 No. 4, Fall
Hawking Paul, McCarthy, Brendan, Stein Andrew, (2004) "Second Wave ERP Education", Journal of Information Systems Education, Fall,
Hawking Paul, Stein Andrew, Foster Susan, (2004) "E-HR and Employee Self Service: A case Study of a Victorian Public Sector Organisation" Journal of Issues in Informing Science and Information Technology, Vol. 1,
Hawking Paul, McCarthy, Brendan, (2004) "Integrating e-Learning into Enterprise Resource Planning (ERP) Curriculum, Journal of Issues in Informing Science and Information Technology, Vol. 1,
Hawking Paul, Stein Andrew, Wyld David, Foster Susan, (2004) "E-PROCUREMENT: Is the Ugly Duckling Actually a Swan Down Under?" Asia Pacific Journal of Marketing and Logistics, Vol. 16, No. 2,
Wyld David, Hawking Paul, Stein Andrew, Foster Susan, (2003) "It’s the People, Stupid!: Change Management and the Implementation of ERP Systems", Journal of Contemporary Business Issues, Fall,
Hawking Paul, Stein Andrew, Wyld David, (2003) "The 20% Solution?: A Case Study on the Efficacy of Reverse Auctions ", Management Research News, Vol. 26 No. 5,
Hawking Paul, Ramp Adrian, Shackleton Peter , (2001) "IS'97 model curriculum and enterprise resource planning systems" Business Process Management Journal, Vol.7 No.3
Conference Papers
2011
Hawking, Paul, (2011) “Business Intelligence Excellence: A Company’s Journey to Business Intelligence Maturity”, proceedings of the Americas Conference of Information Systems (AMCIS), Detroit, USA, ERA Rating A
Hawking, Paul., Jovanovic, Robert, Sellitto, Carmine, (2011), "Business Intelligence Maturity in Australia" proceedings of the Americas Conference of Information Systems (AMCIS), Detroit, USA, ERA Rating A
2010
Hawking, P., Sellitto, C., (2010) “Business Intelligence (BI) Critical Success Factors”, proceedings of ACIS, Brisbane, ERA Rating A
Hawking, P., Sellitto, C., (2010) “Critical Success Factors of Business Intelligence (BI) in an ERP Systems Environment”, proceedings of CONFENIS, Natal, Brazil
Hawking, P., (2010), “The Dilemma Of Addressing SAP Skills Shortages In Developing Countries” proceedings of the Americas Conference of Information Systems (AMCIS), Lima, Peru, ERA Rating A
2009
Hawking, Paul, Jovanovic, Robert, Sellitto, Carmine and Foster Susan, (2009) "Business Intelligence Maturity: An Evaluation of Australian Companies", CONFENIS, IFIP Enterprise Systems, Gyor, Hungary
2007
Hawking Paul, Foster Susan, Ding Huiping, Zhu Cindy, (2007), “ERP Education in China: the tale of two paths” in the proceedings The IFIP International Conference on Research and Practical Issues of Enterprise Information Systems, Beijing.
Foster Susan, Hawking Paul, Zhu Cindy, (2007), “The Human Side of ERP Implementations: Can Change Management Really Make a Deference?” in the proceedings The IFIP International Conference on Research and Practical Issues of Enterprise Information Systems, Beijing.
Alizai Fahd, Burgess Stephen, Hawking Paul, Sellitto Carmine, (2007)"PING A Model For ERP Systems Adoption By Midsize Business", International Conference on Business and Information, Tokyo, Japan
Foster Sue, Lazarenko Kate, Hawking Paul, Stein Andrew, (2007) "A Change Strategy For Organisational Security: The Role Of Critical Success Factors " in the proceedings of the ICEIS, Madeira
Hawking Paul, Foster Susan, Stein Andrew, (2007), “The Challenges Facing Global ERP Systems Implementations” in the proceedings of the ICEIS, Madeira.
2006
Hawking Paul, Foster Susan, Stein Andrew, (2006) "Investigating Business Intelligence (BI) Solution Adoption in Australian Companies: An ERP Perspective", in the proceedings of the 17th Australasian Conference on Information Systems (ACIS), Adelaide
Stein Andrew, Hawking Paul, Foster Susan, ,(2006) "Australian ERP Benchmarking", in the proceedings of the 17th Australasian Conference on Information Systems (ACIS), Adelaide
2005
Hawking Paul, Foster Susan, McCarthy Brendan, (2005) " Delivering Enterprise Wide Systems Skills Through Virtual Technology ", The 5th International Conference on Knowledge Culture and Change, Rhodes, Greece.
Foster Susan, Hawking Paul, Stein Andrew, (2005) "Approaches to Change Management in Enterprise Wide Systems Implementations" The 5th International Conference on Knowledge Culture and Change, Rhodes, Greece.
McCarthy Brendan, Hawking Paul, Stein Andrew, (2005) "Integrating ERP Second Wave into Higher Education Curriculum", Ninth Pacific Asia Conference on Information Systems (PACIS 2005), Bangkok
Stein, Andrew , Paul Hawking and Pramod Sharma* (2005) A Classification of U-Commerce Location Based Tourism Applications. in AusWeb: The Eleventh Australasian World Wide Web Conference. Ed(s). Andrew Treloar. Southern Cross, Lismore, Qld. 224-232.
Hawking Paul, Stein Andrew, Foster Susan, Sellitto Carmine, (2005) " ERP Systems and Business Intelligence", 8th International Conference on Decision Support Systems - ISDSS'05, Porto Alegre, Brazil.
Stein, Andrew , Paul Hawking and Pramod Sharma* (2005) A Classification of U-Commerce Location Based Tourism Applications. in AusWeb: The Eleventh Australasian World Wide Web Conference. Ed(s). Andrew Treloar. Southern Cross, Lismore, Qld. 224-232.
Sellitto, Carmine, Burgess Stephen, Hawking Paul, (2005) " Perceived benefits of RFID Adoption in the retail supply chain: A review of the recent scholarly literature", 8th International Conference on Decision Support Systems - ISDSS'05, Porto Alegre, Brazil.
Stein Andrew, Sharma Pramod, Hawking Paul, Zeleznikow John, Nugent Devon, Dawson Linda, and Foster Susan (2005) "Emerging Issues in Location Based Tourism Systems", Proceedings of the Fourth International Conference on Mobile Business (ICMB2005), Sydney, Australia, July 11-13, 2005
2004
Foster Susan, Hawking Paul, Stein Andrew, "Change Management: The Forgotten Critical Success Factor In Enterprise Wide System Implementations", in the proceedings of the 15th Australasian Conference on Information Systems (ACIS), Hobart 2004
McCarthy Brendan, Hawking Paul, "ERP e-Learning: If you can't take Mohammed to the classroom, take the classroom to Mohammed," in the proceedings of the 15th Australasian Conference on Information Systems (ACIS), Hobart 2004
Hawking Paul, McCarthy Brendan, "Enabling Enterprise Resource Planning (ERP) Systems curriculum through e-Learning" 9th Asia-Pacific decision Sciences Institute Conference 2004, Seoul
Stein, Andrew , Paul Hawking, David Wyld* and Rod Braithwaite* (2004) The 'Killer' e-Business Application: Strategic Procurement Through Electronic Reverse Auctions. in Ausweb X: The Challenge of Integration as the Web Moves into its Second Decade. Ed(s). Andrew Treloar and Allan Ellis. Southern Cross University, Lismore, NSW. 111-117.
McCarthy Brendan, Hawking Paul, "Integrating e-Learning content into Enterprise Resource Planning (ERP) curriculum", 2004 Informing Science and Information Technology Education, Rockhampton 2004 * nominated for Best Paper Award
Hawking Paul, Stein Andrew, Foster Susan, "e-HR and Employee Self Service: A Case Study", 2004 Informing Science and Information Technology Education, Rockhampton 2004
Hawking Paul, Stein Andrew, Foster Susan, "Change Management: The Real Struggle for ERP Systems Practices", 2004 IRMA International Conference, New Orleans, 2004
Hawking Paul, Stein Andrew "Employee Self Service: A Public Service Implementation" 2004 IRMA International Conference, New Orleans, 2004
Wyld C. David, Stein Andrew, Hawking Paul, "Trends in B2B e-Commerce", ISOneWorld Conference, Las Vegas, 2004
Stein Andrew, Hawking Paul, "B2E Portals: Employee Self Service Case Study", ISOneWorld Conference, Las Vegas, 2004
Hawking Paul, McCarthy Brendan, "The Application of Virtual Classroom Technology to support Enterprise Resource Planning (ERP) curriculum delivery", ISOneWorld Conference, Las Vegas, 2004
Hawking Paul, Stein Andrew, Foster Susan, (2004) "Revisiting ERP Systems: Benefit Realisation", 37th Hawaii International Conference on System Sciences, Hawaii,
2003
Stein Andrew, Hawking Paul, Wyld David, B2B Reverse Auction Case Study: The Full Story, in the proceedings of the WEB2003, Perth, 2003
McCarthy Brendan, Hawking Paul, Blending Synchronous And Asynchronous e-Learning Content Into Enterprise Resource Planning (ERP) Curriculum, in the proceedings of the WEB2003, Perth, 2003
McCarthy Brendan, Hawking Paul, Work Integrated Learning: The ERP Experience, in the proceedings of the 2003 International Symposium on Work-Integrated Learning, Pensacola Beach, Florida
Dai Wei, Shen Ning, Hawking Paul, A Knowledge Driven Approach in Leveraging Web Services Delivery, in the proceedings of the International Conference on Information Reuse and Integration, Las Vegas, 2003
Wyld David, Hawking Paul, Stein Andrew, Foster Susan, It’s the People, Stupid!: Change Management and the Implementation of ERP Systems in the proceedings of the 7th Conference on Emerging Issues in Business and Technology, Myrtle Beach, South Carolina 2003
Stein, Andrew and Paul Hawking (2003) Global e-Marketplace Practices. in AUSWEB 03: Changing the Way We Work. Ed(s). Trevor Treloar. Southern Cross University, Lismore, NSW. 159-166.
Stein Andrew, Hawking Paul, “Australian e-Procurement and the role of e-Marketplaces: A BHPBilliton Case Study” in the proceedings of the PACIS 2003 Conference, Adelaide
Hawking Paul, Stein Andrew, Foster Susan, ERP Post Implementation: A New Journey in the proceedings of the 14th Australasian Conference on Information Systems (ACIS), Perth 2003
Stein Andrew, Hawking Paul, Foster Susan 'ERP11: Local Implementation Challenges", Pan Pacific Business Conference, Shanghai, May, 2003.
Hawking Paul, Stein Andrew, 'Australian e-Procurement Practices", Pan Pacific Business Conference, Shanghai, May, 2003.
McCarthy Brendan, Hawking Paul, 'Extending ERP Education Into the Workplace: A new learning landscape", Pan Pacific Business Conference, Shanghai, May, 2003.
Stein Andrew, Hawking Paul, Foster Susan, "Second Wave ERP: Local Implementation Challenges", IFIP Conference, Athens, 2003.
Hawking Paul, Stein Andrew, "Second Wave ERP Applications: B2E Employee Self Service", ISOneWorld Conference, Las Vegas, 2003
Hawking Paul, Stein Andrew, "E-Skills: The Next Hurdle for ERP Implementations", 36th Hawaii International Conference on System Sciences, Hawaii, 2003.
Hawking Paul, Stein Andrew, "B2E: Employee Self Service" International Academy of E-Business 3rd Annual Conference, Melbourne, 2003.
Hawking Paul, "Benefit Realisation and ERP Systems" 2003 IRMA International Conference, Philadelphia, 2003
Hawking Paul, "e-Procurement Practices: An Australian Survey" 2003 IRMA International Conference, Philadelphia, 2003
2002
Stein Andrew and Hawking Paul, "e-Procurement Driver and Barriers", 3rd International Web Conference, Perth 2002
Hawking Paul and McCarthy Brendan, "Leveraging Enterprise Wide System's Curriculum to Teach E-Business Concepts", ICEB 2nd International Conference on E-Business, Taipei 2002.
Stein Andrew, Hawking Paul, "e-Procurement Drivers and Barriers" Proceedings of ACIS 2002, Melbourne 2002
Hawking Paul, Stein Andrew, "OnLine Reverse Auctions; Who Benefits?" Proceedings of ACIS 2002, Melbourne 2002
Stein Andrew and Hawking Paul., "OnLine Auctions: Who are the Winners and Losers" 7th International Symposium on Logistics, Melbourne, 2002
Stein Andrew and Hawking Paul., "The ERP Market in Australia 2001" 2002 IRMA International Conference, Toronto, 2002
Stein Andrew and Hawking Paul, "Reverse Auction e-Procurement: A Suppliers Viewpoint" AusWeb 02, Sunshine Coast, 2002
Hawking Paul, Bassett Penny, Foster Susan. "An Applied Approach to Teaching HR Concepts Using an ERP System", Informing Science Conference 2002, Cork 2002
McCarthy Brendan and Hawking Paul., "Teaching SAP's ABAP Programming Language to IS Students: Adopting and Adapting Web-based Technologies, Informing Science Conference 2002, Cork 2002
Hawking Paul, McCarthy Brendan, Foster Susan. "Teaching E-Business Concepts Using SAP's OnLine Store", Informing Science Conference 2002, Cork 2002
Hawking Paul, Fisher Julie, "The State of Play of Websites of Large Australian Companies", European Conference of Information Systems 2002, Gdansk 2002
2001
Hawking P., Andrew Stein, "E-Skills for the IS Professional" Proceedings of ACIS 2001, Coffs Harbour 2001 * nominated for Best Paper Award
Stein Andrew and Hawking Paul "E-Skills Sets: A Managers Focus" Proceedings of SSECP'2001, Melbourne 2001
Hawking Paul, McCarthy Brendan, "Delivering of Enterprise Resource Planning (SAP R/3) Curriculum Using eLearning Resources", proceedings of PACIS 2001, Seoul Korea 2001
Hawking Paul, McCarthy Brendan, "ERP eLearning Model for the Delivery of ERP (SAP R/3) Curriculum into the Asian Region", proceedings Informing Science Conference 2001, Poland 2001
Stein Andrew, "Wanted: ERP Training, Skills, Job satisfaction and a Career", proceedings of 2001 IRMA International Conference, Toronto, 2001
Hawking Paul, Stein Andrew, “An Insight into the Australian ERP Market”, ICIES 2001, Portugal 2001.
Hawking Paul, McCarthy Brendan, "Transporting Enterprise Resource Planning Curriculum over the Internet Highway", proceedings Proceedings of BITWorld 2001, Cairo 2001
Stein Andrew and Hawking Paul, "The ERP Marketplace: An Australian Update" proceedings of 2001 IRMA International Conference, Toronto, 2001
Hawking Paul, McCarthy Brendan, “A Model for Delivering ERP Education over the Internet”, SAP Curriculum Congress San Diego, 2001. * Keynote presentation
2000
Hawking Paul, McCarthy Brendan, “Industry Collaboration: A Practical Approach for ERP Education”, 4th Australasian Computing Education Conference, Melbourne, 2000.
Shackleton, Peter, Adrian Ramp and Paul Hawking (2000) IS '97 Model Curriculum: Where Do Enterprise Resource Planning Systems Fit? ISECON 2000, Philadelphia, 2000
Stewart, Glenn, Rosemann, Michael and Hawking, Paul. Collaborative ERP curriculum developing using industry process models. 6th Americas Conference on Information Systems, 10-13 August 2000, Long Beach, CA: 960-965
Hawking Paul, McCarthy Brendan, “Educational Application Service Provider: A Model For The Provision of ERP (SAP R/3) Curriculum”, EC2000, Taiwan, 2000
Hawking Paul, McCarthy Brendan, "Transporting ERP Education from the Classroom to Industry" Proceedings 4th Annual SAP Asia Pacific Institutes of Higher Learning Forum Ed. Paul Hawking Michael Rosemann Trevor Byrne, and Glenn Stewart, Brisbane 2000
Hawking Paul, McCarthy Brendan, "Leveraging Opportunities from the Teaching of ERP Systems in Higher Education" Proceedings of BIT World 2000, Mexico 2000
1999
Hawking Paul, McCarthy Brendan, "The Teaching of Enterprise Resource Planning Systems (SAP R/3) in Australian Universities." Proceedings of Pan Pacific Conference XVI. Fiji: Pan Pacific Business Association. 111-113 1999.
Hawking Paul, Adrian Ramp, Peter Shackleton, "IS '97 Model Curriculum and Enterprise Resource Planning Systems" Proceedings 3rd Annual SAP Asia Pacific Institutes of Higher Learning Forum Ed. Guy Gable, Paul Hawking and Tana Sinnott Sydney 1- 1999 * White Paper Award
Hawking Paul and Brendan McCarthy "The Teaching of Enterprise Resource Planning Systems Through a Strategic Alliance" Proceedings Enhancing Our Partnerships Conference, Melbourne 1999
Hawking Paul "The Teaching of Enterprise Resource Planning Systems (SAP R/3) in Australian Universities" Proceedings" Pan-Pacific Conference XVI, Fiji 1999
Hawking Paul, " Incorporating Enterprise Resource Planning Systems (SAP R/3) into University Curriculum " Proceedings 8th BIT Conference , Manchester 1998
Research Panels
Hawking Paul, Rob Clark, Glenn Stewart, Chris Turnbull ACIS 2000, Perspectives on the Future Use of Enterprise Systems
Paul, Brendan McCarthy, Glen Stewart, Gail Corbitt, Edward Watson, Kenneth Murphy, The SAP University Alliance Program in Action- Successes and Challenges, 5th International Conference Decision Sciences Institute Athens 1999
Reviews
Business Process Management Journal
Journal of Information Science and Technology (JIST)
Journal of Information Systems Education
Journal of Enterprise Information Systems
Logistics Information Systems Journal
International Business Information Management Association - IBIMA - (2005)
We-B (Working For E-Business) Conference 2005
3rd International Conference on Manufacturing Research (ICMR2005)
Australian Conference Information Systems - ACIS- (1999, 2001, 2002, 2003, 2004, 2005, 2010)
Americas Conference of Information Systems AMCIS (2010)
Hawaii International Conference on Systems Sciences - HICSS (2001, 2003, 2004)
SAP Institute of Higher Learning Forum - IHLF - (1999)
ISOne World (2003)
Professional Membership
SAP Community Network
Association for Information Systems
SAP Australian User Group
Business Intelligence Special Interest Group, SAUG
